Game crashes

Provide us with information after the crash to understand your problem.


Please specify what actions you took before the crash to understand the reason.

To help understand your problem, please, attach the log file "output_log.txt" after the crash:

You can found logs in \AppData\LocalLow\Juvty Worlds\Wild-Terra-2

The easy way: Win+R and enter AppData\LocalLow\Juvty Worlds\Wild-Terra-2

 

And DxDiag log file: 

In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results.

In the tool, select Save All Information for an easily shared format.

 

Contact us via email supportat.pngwildterra2.com and attach logs after the crash to found a reason and help you with advice or with possible solutions.

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